The next ChildWatch is opening first to early partners. While your pilot runs there are no monthly fees; monthly rates begin on your Production Start Date and not before. For a food program sponsor, RSI sets that date by written notice, always the first day of a calendar month.
Everything is agreed in writing before you start. Nothing is billed without your signature. Food program sponsors: RSI sets the Customer's Production Start Date by written notice (email is enough). It is always the first day of a calendar month, at least 14 days after the notice and never earlier than 30 days after the Pilot Start Date. A Customer that does not want to continue may end the pilot before the Production Start Date and owes no monthly fee. Food program sponsors after go-live: month to month. Either party may end the service at any time by written notice. The service ends on the last day of the second full calendar month after the month in which the notice is given. For example, notice given on June 12 ends the service on August 31. Monthly fees and full access continue through that month. After the service ends, you keep access at no charge for 90 days, only to file and revise the claims for your final months and to export your records. If the Customer comes back within those 90 days, its account and records are restored. After 90 days they are deleted. A one-time prepayment of 50% of your estimated monthly fee is collected on your go-live date, and not before, and is applied to your final billed month. The 60-day money-back guarantee also refunds the go-live prepayment in full, because the prepayment is prepaid monthly fees. The onboarding fee stays separate: it has its own 30-day refund from the Pilot Start Date and is not refundable after those 30 days, even if monthly fees are refunded. Monthly fees for each month of service are billed on the 28th of the following month. Single centers are billed every 30 days, never by calendar month and never prorated. The first 30 days are paid at sign-up or at the Production Start Date, then every 30 days until the center cancels. The 50% prepayment, the notice period (fees and full access through the service end date) and the 90-day free close-out access apply to food program sponsors only. A single center may cancel at any time: there is no further billing, and full access, the apps included, continues through the paid 30-day period. When a single center cancels, ChildWatch offers its data-export options at that point. A single center that cancels within 60 days of its account sign-up receives a full refund of the fees it paid.
When your pilot moves to full use, early-partner food program sponsors pay these rates.
Sponsor administration, sites, participants, menus, meal counts, claims, reporting and review records - from one login.
Pay only for the months your summer program operates - no year-round summer subscription, and no charge for a site in a month it is inactive.
Provider records, menus, meal counts, attendance, claims and monitoring - and nothing at all for a home with no CACFP activity that month.
Single centers: the pilot and setup are free. A single center's founding rate is confirmed by RSI in writing before the center's Production Start Date. If the center does not accept it, the center does not go live and owes nothing. Single centers are billed every 30 days, never by calendar month and never prorated. The first 30 days are paid at sign-up or at the Production Start Date, then every 30 days until the center cancels. The 50% prepayment, the notice period (fees and full access through the service end date) and the 90-day free close-out access apply to food program sponsors only. A single center may cancel at any time: there is no further billing, and full access, the apps included, continues through the paid 30-day period. When a single center cancels, ChildWatch offers its data-export options at that point. A single center that cancels within 60 days of its account sign-up receives a full refund of the fees it paid.
Nothing changes for current customers until you choose to move. When you are ready, we will plan the move with you.
Tell us about your program and we'll send you a demo video for it within one business day - watch on your schedule and share it with your staff. Questions after? We'll set up a short call.