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Family eServices

Enroll online, follow the day, pay from a phone.

Families complete enrollment forms online, follow their child's day in the family app, message the center in their own language and pay online. Fewer phone calls and paper forms for your office.

The ChildWatch family app on a phone: messages from the center, with Check-In and Billing tabs
What families get

Everything a family needs from the center

The family app

Your parent portal, on iPhone or Android: check-ins, the child's day, statements and messages - in English or Spanish.

The family app

ePay

Families pay by card or bank account, once or on autopay, and the payment posts to their account.

ePay

The child's day

Meals, naps, diapering and mood, the observations staff add, and the photos and videos you choose to share.

Two-way messages, translated

Families read and reply in their own language; staff read and reply in theirs. Notices arrive on the phone.

Online enrollment

Enrollment forms families complete and e-sign before the first day - contacts, pickups and health information go straight into the child's record.

Requests from home

Absence notices, new pickup contacts and other changes sent from the app, for the office to approve.

Paying a balance in the ChildWatch family app
ePay

The balance on the phone, paid in a minute

Families see the same statement your office sees and pay it by card or bank account - or turn on autopay and stop thinking about it. Each payment posts to the family's account by itself.

  • Card or bank account, once or on autopay
  • Payments post to the right family automatically
  • Card numbers go straight to the processor - never stored by ChildWatch
More about ePay

See what your families would see

Tell us about your program and we'll send you a demo video for it within one business day - watch on your schedule and share it with your staff. Questions after? We'll set up a short call.