(800) 824-7741  |  Mon–Fri, 9am–5pm CT
 
A new ChildWatch is under development

The Next Evolution of ChildWatch

RSI is rebuilding ChildWatch from the ground up with modern technology, cleaner workflows, stronger automation, deeper reporting, multi-language support, and brand-new mobile apps for the way childcare programs work now.

A Glimpse Into Tomorrow

ChildWatch has helped childcare programs manage families, attendance, billing, scheduling, payments, staff time, parent access, CACFP, and daily operations for years. The new ChildWatch is being built to keep that depth while making the experience faster, clearer, more automated, more insightful, multi-language-ready, and easier to use from anywhere.

3 new mobile apps
Set and forget billing
A/R aging and outstanding balances
Multi language support, including Spanish
Staff app replacing Classroom Manager
CACFP nutrition, claims, menus and shopping
A preview of the new ChildWatch dashboard experience

Cleaner Daily Navigation

A reimagined layout is being designed to help owners, directors, office staff, and teachers reach the tools they use most without digging through outdated screens.

A preview of the new ChildWatch mobile app experience

Modern Mobile Apps

Brand-new Kiosk, Family, and Staff apps are planned so families and staff can work from modern phones, tablets, kiosks, and classroom devices — with CACFP meal capture built into the Staff app, offline-capable operation, and multi-language support included in the rebuild.

A preview of the new ChildWatch reporting and insight experience

Clarity at a Glance

Cleaner dashboards, reports, reminders, A/R aging, outstanding balance views, and exception alerts are being planned to make it easier to see what needs attention and act quickly.

What is changing in the new ChildWatch?

Automated billing Current ChildWatch billing requires manual triggering. ChildWatch is being designed around configured billing rules that can run automatically.
Account aging and outstanding A/R New account aging and receivables views are planned to help identify unpaid balances, older charges, and accounts that need follow-up.
Staff app beyond Classroom Manager The new Staff app is planned to replace and surpass today’s Classroom Manager with smoother classroom activity, attendance, and staff workflows.
Better family access Parent tools, balances, payments, communication, family records, and routine account tasks are being redesigned for a more connected family experience.
Multi-language support ChildWatch is being planned to support multiple languages, starting with Spanish and designed to grow to additional languages over time for families and staff.
In-depth CACFP and food program tools CACFP is planned to move far beyond the present ChildWatch tools, with meal capture, food nutrition, menus, claims reconciliation, amendments, disallowances, shopping lists, sponsor/site review, and more.
Smarter follow-up and review ChildWatch is being planned around clearer reminders, exceptions, review queues, and operational follow-up so important tasks are easier to find and finish.
Records that hold up to review The new food program tools are being designed so a missing record is reported as missing rather than filled in for you — and so a claim can show which checks were run before it was filed.

Are you a CACFP or SFSP sponsor?

RSI is selecting 10 food program sponsors as Early Partners for the new ChildWatch. Beginning October 1, 2026, interested sponsors receive a private, live demonstration of CACFP and SFSP on one platform, followed by a working session about what your current system gets wrong.

You see it before you commit to anything. The demonstration costs nothing, obligates nothing, and reserves nothing — no agreement is signed and no fee is due until after you have watched the platform work and decided it is worth your time.

Bring your top ten. The most useful thing you can bring to that session is a blunt list of the ten things your current food program software gets wrong — the workarounds, the double entry, the reports you rebuild by hand, the things that cost you at review. That list shapes what gets built next.
See the Early Partner Program

Your feedback can help shape what comes next.

Over the coming months, RSI will give a limited number of customers the opportunity to see and test the new ChildWatch while it is still under development. The goal is to gather meaningful feedback, improve the system carefully, and avoid rushing quality.

Tell us the ten things that slow your team down most. What works well today, what you rebuild by hand, what you wish ChildWatch handled differently, what language support would help your families or staff, and what would make the biggest difference in your daily operation.

Share Your Input Get Notified on Updates
Preview access will be limited while development is underway so RSI can gather focused feedback and continue improving the system before wider release. Features described on this page are in development and are subject to change.